How Clozout Works
A complete guide to managing safety incidents from report to resolution
The Safety Management Workflow
Follow the complete lifecycle of an incident
1
Report Incident
Any employee can report a safety incident immediately when it occurs.
2
Classify Incident
SHERQ Manager reviews and classifies the incident severity.
3
Investigate
Conduct thorough investigation to determine root causes.
4
Raise NCR & Assign Actions
Create Non-Conformance Reports and corrective action items.
5
Verify & Close
SHERQ Manager verifies actions are complete and closes the incident.
User Roles
Different roles have different capabilities
Employee
- + Report incidents
- + View own incidents
- + Complete assigned actions
Supervisor
- + All employee capabilities
- + Report on behalf of team
- + View team incidents
Investigator
- + Lead investigations
- + Add investigation findings
- + Upload evidence
HR Manager
- + View all incidents
- + Access statutory reports
- + Manage compensation claims
SHERQ Manager
- + Full system access
- + Classify incidents
- + Create & close NCRs
- + Verify actions
Administrator
- + All SHERQ capabilities
- + Manage users & roles
- + System configuration